Thanks to the Internet, and in particular social media, the customer has more power than ever before. Happy customers will gladly act as evangelists for your product or service, and unhappy ones will make sure that everyone they know is aware of how you have let them down. This means that good customer service is … Read More.
The Jackson County Armory located in Southern Oregon wanted a way to be found in today’s online world. They understood that it people are more apt to “Google” to find a store than they are to open the Yellow Pages in today’s world. The key to accessing this online world was an affordable website, and they … Read More.
A Paradux Media Group, we help businesses get noticed so that they can increase traffic and sales. Brenner’s Furniture in Downtown Eugene, wanted t find a way that would allow their web customers to see what walking through their store would be like. This was particularly important as they have a big internet advertising campaign … Read More.
photo credit: smemon87
Take a quick moment and look at the email address you hand out to your customers and clients. Does it end in any of the following?
If the answer is yes, then it’s time to think about the subtle message you’re sending every time you give out your email address. There are really to … Read More.
Think about it — you know what your competitors really offer. You know, often better than the customers do (at the outset) what kind of service and product a new customer will receive from a business. “If we’ve identified our competitors wisely, we should know how our product meets their needs better than the competition,” Critical … Read More.