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When thinking about your competition, you must recognize what they offer. You likely know, often better than your customers, what kind of service or product they provide. Using tools like a perceptual map, you can strengthen your brand by identifying under-served areas in the market where your competitors are weak or absent.

But what exactly is a perceptual map?

How Perceptual Maps Can Help Strengthen Your BrandA perceptual map is a visual tool that plots competitors based on two key brand attributes: quality and price. Imagine a graph where one axis represents quality and the other represents price. By placing your competitors on this graph based on where they fall, you can visually identify market gaps that are not being fully served. For example, if your competitors all position themselves as “high price, high quality,” there may be an opportunity to position your brand as “low price, high quality.” This visual map helps you see where your brand can fill a gap that competitors have left open.

Using Perceptual Maps to Strengthen Your Brand

The key to strengthening your brand through a perceptual map is understanding how to use this tool to stand out. If your competitors are advertising products or services that aren’t genuinely available or are inconsistent in their delivery, your reliability becomes a powerful selling point. By showing your customers where you fit on the perceptual map, you can emphasize what makes your brand unique and position yourself as the go-to choice. Start by creating several perceptual maps, each focusing on attributes like quality, price, customer service, or innovation. These maps will highlight areas where you can establish a strong market presence.

How Competitors Use Knowledge of Your Brand

While perceptual maps help you understand your competitors, it’s essential to consider how your competitors view your brand. They may know certain things about your business that they could use against you. For instance, if your competitors believe your business is “slow,” but you pride yourself on thoroughness, you can turn this into an advantage. By communicating that your brand is the “thorough and professional” choice, you reframe the narrative and strengthen your position. Incorporating these insights into your advertising strategy ensures that your business is always strengthening its brand while disarming potential criticisms from competitors. Leverage Perceptual Maps to Gain Market Strength In conclusion, perceptual maps are essential for identifying where your brand stands in the marketplace and where growth opportunities exist. By understanding your competitors and how they view your brand, you can create strategies to strengthen your brand and position yourself for long-term success. Explore how to enhance your brand strategy or schedule a complimentary consultation to learn how perceptual maps can elevate your market position.

About the Author:

Tisha Oehmen

Tisha Oehmen is a professional brand strategist and a leader in the branding field. She has been named a member of the Global Guru’s Top 30 Brand Gurus. She is also the co-founder of Oregon-based Paradux Media Group and the best-selling author of the book, Finding Brand: The Brand Book Tutorial.

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1 Comment

  1. Paradux Media Group on May 12, 2011 at 9:23 pm

    It’s always nice to see your post picked up by a curated news source. This post was picked up on The Customer Collective.

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