James writes for Maintel who can advise you on call centre services and SIP trunking. James writes on subjects such as how businesses can get the most out of technology.

photo credit sun dazed via flickr

Enhance Your Customer Experience

Thanks to the Internet, and in particular social media, the customer has more power than ever before. Happy customers will gladly act as evangelists for your product or service, and unhappy ones will make sure that everyone they know is aware of how you have let them down. This means that good customer service is… Read More