JamesH

More Than Just Phone CallsModern consumers expect to have more options than just picking up the telephone, so IP telephony is just one part of the equation. To provide strong contact centre services,

James writes for Maintel who can advise you on call centre services and SIP trunking. James writes on subjects such as how businesses can get the most out of technology.

Enhance Your Customer Experience

By JamesH | February 23, 2012

Thanks to the Internet, and in particular social media, the customer has more power than ever before. Happy customers will gladly act as evangelists for your product or service, and...