Top of Mind Branding

Top of Mind Branding = Consideration Set . When trying a new business, you run through your "consideration set" & choose from it.

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Top of mind branding is a long process. It’s not easy; it costs money, and it doesn’t create immediate traffic. Trust me, many times along this journey to a great brand; you’ll have to remind yourself why you’re embarking on this endeavor at all. So when those moments hit, just remember why a great brand is critical to your success.

Top of Mind Branding = Consideration Set

When it comes to making a choice to try a new business, you naturally run through your “consideration set” and choose from it. What’s a “consideration set” you ask? Try this, list three dinner spots off the top of your head. Got ’em? Good. Those three places you just listed were in your “consideration set.” It is important to be in your target audience’s consideration set because they are most likely to choose to go to dinner at one of the first three places they think of. If you’re not in the top three — you’re not getting their dinner business tonight.

Top of Mind BrandingGetting into the top three — that’s branding, creating a position for someone’s consideration set for your company so that when they are ready to go out for dinner, buy a new car, or find a new insurance agent; your business is thought about. There are no two ways about it; it’s a long-term investment. The good news is that if you’re doing the work, creating a compelling position, and creating alignment with the brand for your business, it will all pay off in the long run.

A Real World Top of Mind Branding Example

Back when I was doing marketing in the world of finance, I had the privilege of working with a brilliant marketing firm. The principal at this firm assured me that by the end of the year (it was January) everyone in the city would be able to name my financial institution in a list of three.

We spent a lot of money for the market on branding and fostered a great deal of what he called “likeability.” And at the end of the year, he was right — people did indeed list us in their consideration set. To be fair, we weren’t an unknown quantity in January, we were an established brand. And we didn’t have people knocking down our doors at the end of the year to open a checking account. But our business steadily increased, and the top of mind awareness we bought with our brand was critical to our ongoing growth and success.

Finance is a lot like other service-based businesses. It takes a lot to get someone to change to another business. It’s a hassle, it’s a pain, and often–you’re not improving your position much. So the key for a service-based business is to be on the consideration set. So that when the consumer is ready to make a change, they are ready to make a change to you.

That’s why you’re spending all this time, energy and money on creating a great brand. To reap the benefits the next time someone gets fed up with who they are doing business with now.

Feel free to re-read this post as often as necessary.


Tisha Oehmen

Tisha Oehmen is a professional brand strategist and a leader in the branding field. She was recently named a member of the Global Guru’s Top 30 Brand Gurus. She is also the co-founder of Oregon-based Paradux Media Group and the best-selling author of the book, Finding Brand: The Brand Book Tutorial.

Possessing expertise in both front- and back-office operations, Tisha conceptualizes, develops, and implements initiatives to foster brand effectiveness like no other. With over 15 years of experience in branding and marketing, Tisha has successfully led large financial institutions and health care companies down the path of renaming their business.

Where Tisha really shines is in the work that isn’t done. Sometimes a name change for a business isn’t in their best interest and after meeting with Tisha, they are able to find the true value and equity that has always been in their brand. Tisha has a special knack of being able to communicate the value so that the CEO/Business owner can see its luster and then with a little polishing, make it shine company wide.

Tisha is best known for developing long lasting branding campaigns that speak to the heart of the business, the brand, and the community. True brand, no matter how big or small, has longevity. Creating branding campaigns that have longevity, that have a laser-like focus, is where Tisha thrives.

Tisha received her M.B.A. from the University of Oregon, from where she also earned a B.A. in Political Science. She enjoyed a distinguished academic career punctuated by enthusiastic and successful participation in competitive speaking events, and holds numerous awards for her skill in public speaking. Tisha is widely recognized for her ability to capture an audience’s attention with her straightforward and engaging speaking style.

When not working, she enjoys golfing, baking, reading, and hiking with her partner, Mike, and their two dogs, Chloe and Jackson. She’s also an active member of Rotary International, the Chamber of Commerce, and is a very proud supporter of the Oregon Ducks. Tisha lives in Eagle Point, Oregon.

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