In today’s social media world, it pays to have an online presence. It’s not even that hard to do. All you need to start yourself building an online presence for your business is a website, Make sure you have a page that allows customer reviews. It may also help if you can create a robust social media presence with followers and likes that could increase your brand exposure. However, it doesn’t stop there. You have to boost everything that you started as your business grows.
Boost Your Customer Reviews
One good area in your online presence that you should boost is your reviews from paying customers, not from the ones who test your products for free. There are many ways to do this, but one solid way to ensure that every future client knows that they should trust you is that you deliver quality products and services to your clients. That way, you will receive an excellent word from them, and you can share them with your next potential customers.
The Importance of Customer Reviews
As a business, there is nothing more powerful than customer-written reviews. We listen to reviews, and we trust their advice. Reviews have a massive impact on your business and your bottom line.
By hiring a reputable advertising agency, they’ll be able to offer you the branding and digital marketing strategies to get you consistent user reviews. If you live near Southern Oregon and Medford Oregon or your business is based there, you should understand that the importance of customer reviews will dictate how long the locals will trust your company.
A good review from your customer will also determine or indicate the level of success that your product has reached. Without an honest and sincere review from your patrons, you won’t be able to understand what needs to be done to improve your product. That said, as a business, you should make sure that reviews about your products can be seen in paid reviews websites, such as Angie’s List, Yelp, TripAdvisor and even in social media platforms, most especially Facebook. You should also find time to make sure that the reviews about your services can come up in the first page results in various search engines like Google and Yahoo.
Another excellent way to boost reviews from customers is to acquire the services of third-party bloggers who can review your product. There are also various forums that could help boost reviews about your offers. Check on them and find out ways how you can get people on those websites to get the word out about your business.
What happens if Your Business Gets a Bad Review
Yelp is a guideline of how influential online reviews can be. Any business who has had a negative Yelp review knows how hard it can be to bounce back from it. If you remain silent, only one perspective will be being shared: the reviewers. Whatever you do, don’t ignore bad reviews and hope they go away. Customers want to see that your business cares about their concerns, and will show that your concerns go beyond protecting your own reputation.
Did your business screw up? Apologize and make things right. Bad reviews are actually one of the best ways of identifying and solving problems that your business may be having.
The Power Of User Reviews
There are enough statistics that we can read today that confirms how the power of reviews from customers can boost sales. In fact, 90% of the buyers of products read first a trustworthy review before buying a product. Statistics even show that they find reviews that they trust first before they consider engaging with a business. What this fact means is that by denying your business the access to reviews, you may be missing a lot of opportunities to gain potential clients.
That said, we’d love to talk more with you about the different ways Paradux Media Group can help you can tap the power of reviews.
- Published: December 19, 2017
- Author: Paradux Media Group
- Blog: Marketing Intelligence Report
- Category:
- Tags: Advertising, advertising agency, Facebook, google, local businesses, marketing, small business, Social media
- Comments:
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