Cassie Lummus is an independent writer for www.AnsweringServiceUnited.com. She is an expert in professional customer service.

we were wondering

5 Signs Your Business Needs an Answering Service

By Cassie Lummus | June 13, 2013
Good customer service is crucial to the success of a business. Often the interactions customers have when calling your company for the first time create either a lasting good or...
Customer Experience
we were wondering

Old Time Communications for a Digital Age

By Cassie Lummus | January 3, 2013
The digital age has changed the way that we communicate, bringing smart phones and tablets to the forefront and pushing print publications to the back and eventually to certain extinction....
Marketing Strategy | Marketing Trends